Article 1: Application of Terms and Conditions

These Terms and Conditions set forth the basic terms and conditions applicable to the repair services (hereinafter referred to as the "Services") provided by Vanguard Industries Co. We will provide the Services to you in accordance with these Terms and Conditions, so please use the Services after agreeing to these Terms and Conditions in advance.

Article 2 Scope of the Terms and Conditions

The equipment covered by these Special Terms and Conditions is the equipment listed below and manufactured by our company (hereinafter referred to as the "Covered Equipment").

(1) Crowdfunding Return Gifts: Moflin Main Unit and accessories included with the Main Unit (excluding items that our Company considers to be consumables).

Article 3: Conclusion of Contract

A Contract for Service based on these Terms and Conditions shall be deemed to be concluded when the Customer applies for the Service for the Company's Product (hereinafter referred to as the "Product for Repair") that the Customer wishes to have repaired, using the appropriate method as guided by the Company in the instruction manual, the Company's repair consultation counter, the Company's website or elsewhere, and the Company accepts the Customer's application after confirming the necessary matters and the availability of the Service, etc.. Please note that in addition to the cases specified in these Terms and Conditions, there may be cases where we are unable to provide the service depending on the condition of the equipment, the time, the method, the information provided at the time of the request, and other circumstances, and we may refuse your request at our discretion.

Article 4 Purpose of repair

Our company provides this service with the aim of restoring the functions and performance of our products in the event of a malfunction. Therefore, it is not intended to restore the product to a condition that meets the customer's purpose of use or special requirements in terms of functions and performance. Please note that depending on the condition and circumstances of the Product to be repaired, it may not be possible to perform repairs as a result of the inspection and work performed on the Product.

Article 5 Repair Procedures

Please refer to our website or our repair service counter for information on how to request and follow the repair procedures that we carry out in accordance with these terms and conditions. If you provide us with the item to be repaired with any attachments attached, we will not be responsible for any damage to the attachments, including contamination, breakage or loss, or any other damage that may occur to the attachments during the repair process.

Article 6: Sending the repair work

The Company may, at its sole discretion and responsibility, subcontract all or part of the Services (including any work incidental or related to the Services).

Article 7: Fees

The fees for this service (including repair fees and other costs, hereinafter referred to as "Service Fees") will vary depending on the status and circumstances of the repair service, so we will provide individual guidance to customers on a case-by-case basis. If the customer does not respond to our quote contact, or if the customer does not wish to have this service provided at the relevant amount, we will consider the request for this service to have been canceled.

Article 8 Provision of Replacement Equipment

The provision of replacement equipment or loaned equipment while the item for repair or its replacement is in our possession is not included in this service, and we are not obliged to provide these items to the customer.

Article 9 Handling of Repair Parts

In order to provide this service stably over the long term and to promote environmental protection, etc., we may use recycled or replacement parts when repairing items at our discretion. In order to recycle or analyze the parts removed from the product during the repair process, we may collect them at our discretion. Please note that the collected parts will become our property and we may reuse, recycle or dispose of them at our discretion.

Article 10: Warranty for repairs

If the product we have repaired fails again within two weeks of the repair completion date (the date on which the repair work is completed in our factory and the product requested for repair is ready to be handed over to the customer), and if we determine that the product requires further repair, we will carry out the repair again free of charge if we receive a new request for repair within one week of the date of the failure. Notwithstanding the provisions of this Article, a fee may be charged if the location or condition of the malfunction is different from the previous repair.

(1) If the product malfunctions or is damaged due to improper use, damage from other devices, or improper repair or modification.

(2) If the product malfunctions or is damaged due to moving, transporting, or dropping after purchase.

(3) If the product malfunctions or is damaged due to fire, earthquake, wind or water damage, lightning, other acts of God, pollution, salt damage, gas damage (such as sulfuric gas), abnormal voltage, etc.

(4) If the product malfunctions or is damaged due to use other than for general household purposes, such as business use.

(5) Replacement of worn or damaged parts, replacement of dirty parts.

Article 11 Storage of Repaired Products

If the repair of the Product for which the Customer has requested repair is completed, or if the Product for which the Customer has requested repair is returned without being repaired, and if the Customer is unable to receive the returned Product, the Company shall be entitled to dispose of the returned Product.

Article 12 Change of contact details

If the Customer's name, address, telephone number, e-mail address or other contact details change before the provision of the Services is completed, the Customer must notify the Company of the change immediately. Even if mail or other delivery items sent by the Company are undeliverable due to unknown addresses or other reasons, the Company will treat them as delivered by sending them to the address provided by the Customer. Even if the e-mails sent by the Company are undeliverable due to unknown addresses or Internet problems, the Company will treat them as having been delivered by sending them to the e-mail address provided by the Customer.

Article 13: Treatment of data

We may duplicate and store the serial numbers of products sent for repair, as well as various settings, logs, etc. (hereinafter collectively referred to as "device logs, etc."), but we will not use them for any purpose other than to improve or develop our products. Please note that in the course of providing this service, our company will not perform any duplication, backup, or other recording, storage, or restoration of the recorded data or device logs, etc. If our company deems it necessary for repair purposes, we will perform tasks such as initializing, replacing or restoring the recorded media of the product to its factory settings. Please note that in the process of performing these tasks, there may be cases where the recorded data is damaged or lost.

Article 14: Handling of Personal Information

The Company will handle the Customer's information provided to the Company, such as name and address, and the history recorded by the Company when the Customer uses support and services (hereinafter collectively referred to as "Customer's Personal Information") in the course of repair in accordance with the following provisions. Customers under the age of 14 are requested to provide their Personal Information with the consent of their parent or guardian.

(1) Purpose of using the customer's personal information

We will use your personal information only for the following purposes and will not use it for any other purpose without your prior consent, except as permitted by law.

(i) Repair of products for which repair has been requested and billing of repair fees

(ii) Provide user support in connection with product warranties, repairs, etc.

(iii) reference for product development and improvement of services and user support

(iv) To solicit your opinions and impressions about our services

(v) To conduct analysis that we believe is necessary to identify potential information security threats and to protect our customers and our business from such threats.

* If you do not provide us with your personal information, we may not be able to provide you with information based on the above purposes.

(2) Retention and Deletion of Customer Personal Information

We will endeavor to keep customer personal information accurate and up to date, and will take necessary and appropriate security control measures in accordance with current technical standards to prevent unauthorized access, tampering, leakage, loss or damage. In addition, we will delete Customer Personal Information as soon as possible if we determine that its retention is no longer necessary to achieve the purpose for which it was collected.

(3) Disclosure of Customer Personal Information

Except as permitted by law, we will not provide customer personal information to third parties without the customer's consent.

(4) Inquiries and other communications

If you wish to make an inquiry, request correction or deletion of your personal information, please contact the appropriate service desk where you requested repair. We will respond as soon as possible.

Personal Information Management Department: Tel: 03-5877-4842, E-mail: contact@vanguard-industries.com

Article 15: Damages

The responsibility of our company for the provision of this service is limited to the matters and contents stipulated in these Terms and Conditions, and we shall not be liable for any damages incurred by the customer due to special circumstances (including the customer's lost profits and damages based on claims for compensation by third parties against the customer) or for any damages incurred by the customer due to the inability to use the relevant product as a result of a fault or defect in the product for which repair is requested. In addition, we will repair the returned product even if it becomes soiled or damaged while in our possession. Even if our company is liable to the customer for damages in connection with the provision of this service, our liability will be limited to the value of the item for which repair is requested. The value of the item to be repaired is calculated on the basis of its residual value after depreciation.

Article 16: Elimination of Relations with Antisocial Forces

The Customer shall not have any relationship with antisocial forces (defined in Article 2, item 2 of the Law on Prevention of Unjust Acts by Organized Crime Groups (hereinafter referred to as the "Law on Prevention of Organized Crime") as "organized crime groups", defined in Article 2, item 6 of the Law on Prevention of Organized Crime as "organized crime group members", persons who have not yet passed five years since they ceased to be organized crime group members, Organized Crime Group Associate Members, Organized Crime Group Related Enterprises, (General Assembly Go-getters, Social Movement Go-getters, Political Activity Go-getters, Special Intelligence Violence Groups, Persons Closely Related to Organized Crime Groups, and Other Groups or Persons Who Make Violent Demands or Unreasonable Demands Beyond Legal Liability) are found to be such, the Company may terminate the contract for this service without prior notice.

Article 17 Response to unreasonable demands and customer harassment

If the Company determines that a Customer (including the Company's employees, contractors and subcontractors) has committed an act that exceeds the bounds of what is considered reasonable in society (including, but not limited to, the acts set forth below), the Company may terminate the Service Agreement in whole or in part without any obligation to pay damages. In addition, if the Company determines that the act is malicious, it will contact the police, lawyers, etc. and take appropriate action.

(1) requests for services that are excessive in the eyes of the Company, such as requests for free repairs, replacements, or monetary compensation beyond the scope of the warranty (including cases where the Company's defects or negligence are not acknowledged)

(2) Requests for repairs, product replacements, or monetary compensation for items unrelated to the content of the products or services provided by the Company.

(3) Requests for apologies or punishment of those involved without reasonable cause

(4) Acts of violence

(5) Threatening, intimidating language or behavior, verbal abuse, threats, and suggestions of exposure on social networking sites or in the media

(6) Restraining conduct such as refusing to leave, staying, or confining

(7) Continuous actions or speech, such as repeated unreasonable requests or complaints, and actions that result in prolonged detention

(8) Language or actions that are offensive, sexual, discriminatory, or denigrate a person's character

(9) Actions that violate the privacy of our company, subcontractors, or related parties

(10) Defamation and the transmission or dissemination of false information on SNS or the Internet

(11) Other actions similar to the above.

Article 18 Miscellaneous

Matters not provided for in these Terms of Use shall be decided by separate consultation. Even if any part of these Terms of Use becomes invalid due to laws and regulations, the relevant part shall remain valid to the extent that it is recognized as valid by laws and regulations. The Company's failure to exercise any of its rights under these Terms of Use at any particular time or for any particular period or in response to any particular event shall not be deemed a waiver of any of its rights and shall not be construed to mean that the Company will not exercise its rights in the same manner in the future or in response to other similar or analogous events. The formation, validity, performance and interpretation of these Terms shall be governed by the laws of Japan. The Tokyo District Court shall have exclusive jurisdiction to hear and determine any disputes arising out of or in connection with these Terms.